UITS has selected Zoom as the new web collaboration tool. Zoom integrates with Canvas and features iOS and Android apps. You can find more about Zoom at the KB (https://kb.iu.edu/d/bfqu).
Microsoft Lync 2010 is no longer being supported by Microsoft. Skype for Business should already be on JSoM PCs. If it does not start up on your login search "Skype for Business" from the Start menu. Once open it should automatically sign you into your account. On the first login it may ask to restart the program and it will change it's interface slightly to match the more familiar Lync settings. After this first sign-in the program should start automatically when you log into the PC.
UITS has implemented Duo Two-Factor Authentication when trying to access certain information at IU. The newest addition to this is the Employee Center in One.IU bank and W-2 information. You will need to enroll a device (phone, tablet, etc) in order to use Duo, or you can ask your department director about purchasing a physical token to use.
Due to Microsoft shifting away from Public Folders we will be using a new web based application called Ad Astra to view room schedules. You can find more information here.
We manage all JSoM owned Macintosh hardware (including iPads and laptops) using the Casper Suite software in partnership with UITS Leveraged Services. Mac users will notice a new icon, called Self-Service, added to the end of their dock. Using the Self Service application, you will be able to download and install certain software, applications, and plug-ins without administrative credentials.
For more information on how to use the Self-Service application please see our Tutorials page.
The JSoM Off SIte Office Equipment Agreement Form will need to be signed by anyone using school-owned equipment off-campus. This includes desktops, laptops and mobile devices (iPad, phone). You can view a copy of the agreement here as well as read up on other MITS IT policies.